Secure private and fragile items
Put away medications, financial papers, jewelry, sentimental objects, weapons, and anything too fragile to be handled safely. A cleaning visit should never depend on guessing what is valuable.
Make access explicit
Confirm parking, gates, call boxes, keys, alarms, elevators, and how the property should be locked when the visit ends.
Explain pets and surfaces
Identify pets, where they will stay, and any door that must remain closed. Note delicate flooring, stone, wood, electronics, or product sensitivities before work starts.